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Customers Bighorn Team

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Written Testimonials

 

This thank-you is long overdue. We can’t believe it’s been 8 months since our furniture left Revelstoke. We have settled into our new home quite nicely. We have been here for 5 months.

Our move out of Revelstoke, managed by Mike and Kevin with the help of the 3 boys, went very well. They were all hard workers and took care of all our possessions in a caring and respectful way. I have decided to appreciate the youthful attitude; they made things light and fun during a long day of hard work. We of course were feeling sad to leave our home of 42 years. They were a good distraction. Mike was a very organized team leader and Kevin a workhorse, so focused and paid attention to all the little and big details.

The delivery of the furniture on 25 November was super positive because we were thankful to have a home again and everything was handled by Chad and his crew of three ….. Kevin, young Kevin and Kaiden. They were like old friends coming to the door. Chad was very friendly and professional all at the same time. He showed respect towards his team and they worked very hard under his leadership.

We always felt we were in the best of hands thanks to you, Lisa. You were very accommodating and really communicated well, informing us of the process step by step. You were so friendly and positive and very accessible. We would use your service again in a heartbeat, and we will recommend Bighorn Moving and Storage to friends and family. Since our move involved 3 months of storage and a delayed delivery date my interaction with you was always fantastic. You are an outstanding person, so sincere, honest and friendly. Bighorn must be a great company to work for; they have very happy employees.

Thanks again for all the hard work, we really appreciated every aspect of our move!!

Katherine and Drew Parkhill

Parkhill Move from Revelstoke to Vernon BC

This is just a short note to let you know I am safely in my new home now and want to thank you for helping me get here all in one heap, with nothing broken. Your final mover-crew of Steve, the boss, Hani, the dolly-man and Nelson the in-house organizer were the perfect team. Not only did they do a great job, they were polite and helped me get everything organized where I wanted it. I told them I would let you know how helpful they were, so please let them know of their excellent work. And thank you all for the many phone calls and organizing on your end; take care and keep warm.

Beverly

Long-distance Move: BC

Crew was excellent. Efficient, polite, and responsible.

Rob

Office Move: Kelowna, BC

Hi Dawn, nothing is broken or missing. Your husband and wife packing team did an excellent job. The driver, Raymundo, was very pleasant and efficient. He said your Bighorn agency is the most professional and nicest in North America. My daughter and I agree. Thank you.

Dionne J.

Long-distance move: Kelowna to California

Dean and his team were beyond kind and professional to my Mum when she moved. Not being there to help her was hard for me to deal with, but throughout moving day she would tell me how phenomenally helpful they were to her and it made me feel so much better about it all. She was blown away by their care, their efficiency and their empathy. I think our family has found a moving company we will all depend on in the future.

Beck T

We wanted to let you know how pleased we were with the services of two of your drivers named Olie and Steve. They were professional, polite and had wonderful personalities that helped us with our move. In today’s day and age it is really hard to find good people who truly take their jobs seriously and are representing their employer with such above average workmanship. Moving is such a big job with a lot of stress, for anyone to have to do, but they truly made it go really smoothly. I know that they said that we were also really prepared but it was nice dealing with such nice courteous young men. What a great experience. This is the second time now that we have dealt with Bighorn.
Our little dog Maddy also loved them. Steve wanted to take her in the semi home with him. It was cute to see how they bonded in only 4 hours.
Thanks again to your movers. We are here now and are seemingly loving it in such a short period of time.

Joyce and Ian Hardy

To the team at Bighorn, I would like to thank the staff, from the office, to the gentlemen that did the heavy work for a job well done. Your work exceeded anything I expected. Thank you so much.
P.S. See you soon for my next move.

Dianne L

I just wanted to drop a quick email to say how great your moving guys were. They moved my hot tub very professionally and with a great sense of humor! They said if I had a piano then may not have been so comical! Lol! I will be in touch when my house completes to hire your guys again to unload my storage containers!

Anne

I just wanted to let you know that the move, although small by your standards, went great. Ollie and Steve were awesome, very friendly and professional. I will continue to use your services when I have the need and I’ll recommend Bighorn to others at every opportunity.

Rudi

In the fall of 2016 we contacted the major national moving companies to obtain quotes for a 5-bedroom house move from Kamloops, BC to Victoria, BC. We ultimately obtained quotes from four companies, including Bighorn/United Van Lines. The estimator from Bighorn who attended at our home in Kamloops was excellent. She was thorough and patient and answered all of our questions and gave us a number of helpful tips. We dealt with the booking coordinator over the phone and had an excellent experience. The communication was very good, and we felt well looked after. The pricing was competitive and we ultimately selected Bighorn as our mover. We were very happy with the move. The packers and movers showed up on time and worked courteously and efficiently. Our belongings arrived in Victoria precisely when had been indicated. The movers worked quickly to unload and ensured that we were completely happy before they left. We purchased the protection coverage, and Bighorn quickly dealt with our claim for a few minor items of damage. We were very satisfied with Bighorn from start to finish and would recommend Bighorn to friends and family.

Jeff Locke

Victoria, BC

Was a pleasure doing business with you. The guys were great and came in time and left earlier than expected. I was happy from the start to finish with the nice guy from Ontario who did it all by himself in an amazingly fast time. Everything was in good shape and I have no complaints about it. That's the advantage of working with pros.

Claude Brun

Moved from Kelowna to Quebec

Everyone in Kelowna I dealt with was professional and very accommodating - from Dawn in the office to receiving and the movers who ultimately took my stuff up to Big White.

The crew was fabulous - can't say enough good things about them. It was not an easy move and required a lot of revised attempts and out-of-the-box thinking. They were incredibly helpful and professional. They worked straight through and were willing to help with any matter - big or small. It was the most fun I've ever had moving! In particular the head mover (tall skinny one that did the paperwork) was incredibly helpful, with a real can-do attitude. Zero complaints - he just got on with it even when things were proving difficult (with the access). He found solution and made them work. I was so grateful to him.

The best thing for me was the way Dawn was on top of what was happening and making recommendations on how to handle the move. If she hadn't suggested having 3 instead of 2 movers we may not have been able to complete the move.

Cynthia

Australian resident in need of moving & receiving goods to Big White

I just wanted to thank you for the excellent service you have provided to me over the years. I've owned and operated Moir Pianos Co Ltd. for over 40 years and your moving company was the very best in service and pricing I ever encountered. Your men always presented themselves as professionals in every way. Your company was the only moving company I ever trusted with my most expensive grand pianos and I have always given your name out to people looking for a moving company with confidence. I have just retired from the music business and if you ever need a reference please feel free to use me. It's been a pleasure to be able to work with you and your staff over all these years.

Richard Moir

Moir Pianos Co Ltd.

Bighorn was awesome! Would highly recommend them. Very professional crew and a lot of fun watching them dance and sing as they're moving all our stuff. Good karma for the new home!

Catherine O’Keeffe

Thank you for taking such good care of my things while they were in your storage warehouse in Kelowna.
The warehouse man, Adam, was very helpful and friendly in helping us get our things loaded even though it was a very cold day he was very cheerful.
The office staff was also very knowledgeable and friendly.

Gail P

Victoria BC

Hi Nathan as I may have mentioned this is our 30th move...Raymond and the crew were by far the most professional we have ever seen. You can tell that they enjoy their jobs and take the extra care ...great team work...great work ethic....couldn't have asked for a better team thanks. Please pass this on to them.

Larry and Janet Burbidge

Penticton to Chemainus BC

Thank you again Bighorn Moving & Storage, You guys Rock!

We just used Bighorn Moving & Storage Kelowna to move our family back to the Okanagan from the Kootenays and couldn't be happier that we chose them for our move. I was amazed of how professional, efficient, punctual they were and best part they treated us as family which not only eliminated all the stress of our move but gave us a sense of relief knowing our belongings were secure and in great hands! We couldn't of done it without you guys and I will be recommending everyone I know to use you on their next move.

The Bailie Family

Kootenays to the Okanagan

The two gentlemen who did my Mom's move yesterday did an exceptional job. They really treated her well and were patient with her wishes, careful with her belongings and provided helpful suggestions when we ran into difficulties with the bed. It was a pleasure doing business with your firm. Thank you!

Corinne McCabe

Wanted to thank your excellent workers for handling our move so professionally. They worked so quickly and efficiently, everything was packed properly even though only moving about 10 minutes away.

Absolutely nothing was damaged and they were so helpful.

We will be pleased to recommend your company as the best we have worked with, had many moves over the years and your service was the absolute best!!

Thanks Adam for making the arrangements and the walk through.
Thank you to the movers Mike, James, Mike & Steve

Gerry, Therese & Brook Dexter

Thanks, Nathan. I wanted to let you know how happy we were the service. Everyone you sent was incredibly helpful, organized and hard working. It made the whole transition so much easier for us.

Dana Dang

White Business Services

The crew as well as office staff have been very helpful and efficient. Right from the start of the first phone call to everyone has been very professional and helpful. The crew was very efficient.

Even coming to pick up materials and supplies was made easy and seamless.

The price of my move was exactly as I budgeted and expected.

I would, and have already, recommended and referred Bighorn Moving to my friends and neighbours.

Vivienne Ward

Local move April 30th, 2016

Just thought I would let you know we were very impressed with our move and the movers. They were very professional, friendly, courteous and careful. They worked quickly and were very efficient. We would recommend your moving company to our family and friends if the need ever arises. Thanks again.

Bev Homeniuk

Now that we have had some time to settle into our new home we wanted to take a moment to thank you and your crew for making our move easier. Matt and Geoff were prompt, friendly, professional with a can-do attitude and were a pleasure to meet. We sincerely appreciated their assistance and would happily recommend your company to anyone needing to move.

Sharron and Larry Oakes

Westwold, BC

It has been one week since your company moved us to our new home. I am writing to you today to say what an excellent job your team did! Mike, Mike Sinclair, Steve, and Matt were amazing! The team worked very hard and were very tired after putting in a 20 hour day, we felt terrible for them as they had other moves to do the next morning which they did not get any sleep. When you came to our residence in Gallagher’s and told us we would be very happy with our move you meant it. We were not just happy but we were in joy! I wanted to recognize your team, and this is why I am writing to you – so, please pass on a job well done again to your team and thank you for making our move a memorable one! I will definitely recommend your company to friends who are looking to move!

Antonio Rocco

Kelowna, BC

The movers were great yesterday and extremely accommodating of our special requests. Also, moving the items into our new presentation centre they had to dolly upstairs, which was quite a task. They performed to the maximum, all with great customer service!

Deanna Sherk - Marketing Director

Mission Group

I received all my possessions a few days ago, and have been in awe of my lovely books and art and clothing and jewelry that I missed for so long. I finally feel like I have moved here. Can I please tell you how much I appreciate your expedient and professional service. Your company took away what amounted to two years of anxiety. Every step from my call to you to Steves delivery was made easy. Thank you. Very much.

Sheree B

Hi I’m Mary and I moved from Surrey to Kelowna. My challenge was finding a good moving company. It was difficult, you know, there's so many moving companies and you don't know who they are. I felt comfortable with them [Bighorn Kelowna] right away, like their presentation.

They reassured me that I wouldn't have to worry about all the packing and stuff like that. Get the feeling when you trust someone especially, when you're older, you have more sense of trusting and not trusting — and, I trusted them. They did a great job of wrapping stuff and once we saw that and when they said we could go, we left with good feelings that they would continue doing that — whether we were there or not. And, we did get everything here, nothing was broken. Yes, I would recommend Bighorn to family and friends. They were awesome and they would be happy with them too. Yes, I definitely would recommend them.


Bighorn Moving and Storage has been serving the Okanagan in local, long-distance, and international moving from Kelowna, Vernon, and West Kelowna. Let us take the stress away from your move, contact us today.

Mary Friesen

Bighorn Kelowna Testimonial: Long Distance Move

I’m Dr. Marc Nimchuk, I'm a chiropractor here in Kelowna. I've been in Kelowna for about ten years. We did a local move at the end of April 2021. We chose Bighorn because we were just aware of their reputation for being a full-service moving company with strong local ties.

We called Bighorn, they came in and did a full quote for us, ran us through what their proposal for the move was, and we're just really impressed with their customer service and their thoroughness and so we decided to go with them.

The biggest challenge we had in Kelowna — at this time — was moving and the whole process of selling, it was very busy. We probably moved at one of the busiest times Kelowna’s ever had. And so, just being able to arrange the specific dates for being out of our house and into the new house within a day or two was quite challenging; but Bighorn was actually really accommodating and able to help us in terms of moving us out on one day, storing all our stuff, and then actually coming in on a day when they don't normally operate and moving us into our place.

We were just impressed with their high level of customer service. We thought that their thoroughness of everything that they proposed to us and their attention to detail was really high. And so, we had a really high comfort level with them in that way and we chose them specifically because of that.

I do recommend Bighorn to my patients and my friends for moving services. Bighorn was just really helpful and so thorough for us that we had an amazing experience.

Bighorn Moving and Storage has been serving the Okanagan in local, long-distance, and international moving from Kelowna, Vernon, and West Kelowna. Let us take the stress away from your move, contact us today.

Dr. Marc Nimchuk

Bighorn Kelowna Testimonial: Moving and Storage in Kelowna

My name is Wes Forgione. I'm a lawyer here in Kelowna. I got to know Nathan pretty well and typically I've always moved myself. So, the last time my family and I moved, we decided that we weren't going to do it ourselves because we have a 15 month old. And so, we hired Bighorn and they did an excellent job.

I came across Bighorn because I got to know Nathan — who runs Bighorn — pretty well. He always came across to me as very professional, so he was top of mind. The last time my family moved, we packed our boxes ourselves, but Bighorn came with a crew of three the morning of the move. And they had the entire truck filled within two hours. And I just recalled my university years and having to fill a truck myself and it sucks.

So, I just remember sitting there, drinking a beer, as they filled the truck and I was like, “Yeah, I'm never moving myself again. I remember when they (the movers) were lugging our extremely heavy barbecue up to our rooftop, I was drinking a beer and thinking I will never move myself again. The team was super friendly, super responsible. They were careful going around corners and walls and you know, they were fast. It was good, it was all around good.

I would definitely recommend Bighorn to friends and family. I've told a few people — who are moving themselves — that story about watching them carry the heavy barbecue up to the rooftop and just thinking I'm never moving myself again!

Wes Forgione

Bighorn Moving and Storage

Hey, my name is Jon Miller, we just had a local move in the Okanagan with Bighorn Moving and Storage — and, it was fantastic!
So, some challenges that we faced were, we were looking to move some pianos, a lot of furniture that was old and heavy, and antiques. So, it was just trusting people to like to move things properly and get it in. And just the difficulty of it, we didn't want to do that. I have a bad back, so I can't move myself.
It was great, my favorite part about the move with Bighorn is it was worry-free and stress-free. All the heavy lifting was done for me. I didn't have to think about anything, it was just done and we got to relax.
The team is amazing, just even from starting off with Dawn, just organizing everything and she checked in all the time. I would totally recommend them to a friend. I'd recommend them to an enemy!

Jon Miller

The movers arrived on time and were very efficient in moving the furniture etc. into the storage unit. The movers were friendly and asked the right question as we self packed. Furniture was protected by wrapping with blankets. We were very satisfied with the service.

Margaret Waterhouse

I've recently had a friend who needed to move some very equipment into his new shop. Jon was able to help and their moving department got the job done!

Mike C.

Best movers I’ve ever had! Chad and his crew took all the stress out of moving day as they moved quickly, carefully and professionally. Keep up the good work!

Allan Bedard

Total pros, three guys showed up on time with all right equipment. Newer truck with a tailgate, ramp, dollies and pads. They moved our house in record time, no breaks just got at it right away, super efficient. The lead man Dean was great to work with. No damages either.

Michael Melwicks

Brett and Ethan were amazing. Not in a hurry, patient and planned. They were extremely careful with our belongings. Confirmed our requested time slot and showed up on time. Very nice to deal with.

Trayton Gammon

Professional staff, courteous, careful in moving all items without any issues, would definitely recommend their service.

Robert Gerelus

Chad and his crew were amazing! Non stop, even in the rain. Respectful, careful and proper placement of floor protection. Look no further, this is the mover you want.

Dr. Brad Almond

The two young men that loaded our container were very professional, fast and personable. They were totally organized and I really appreciated how quickly they got the job done.

Lois Buckland