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Bighorn Moving & Storage Kelowna: Moving and Storage Services Professional Tips
What type of payment options do you offer for your moving services?
Our local moving company in Kelowna offers numerous payment options for our local moving and DIY local moving services. This includes certified cheque, Visa, Mastercard, Visa debit, or Mastercard Debit.
When will the crews arrive on packing and/or moving day?
Bighorn Moving will provide you with your crew's arrival time via phone or email three (3) business days before your scheduled service date(s).
Do you supply packing materials and boxes?
Yes, we can provide materials and boxes for a price. Bighorn Moving carries a complete line of high-quality, competitively-priced packing supplies, including specialty packing cartons for mirrors, TVs, and more. Contact us if you have additional questions.
Do you bring pads/blankets to protect the furniture?
Any items that are not packed into cartons may be wrapped in furniture pads/blankets by our professional moving staff to ensure they are protected.
Do you protect my floors?
Before our professional moving crew provides any packing and/or moving services, the floors will be protected with floor runners.
Will you move my plants?
As we do not accept liability for damage to your plants, we ask that you move all houseplants yourself.
What should I do if something is damaged or lost during my move?
Take pictures and document the damage on the work order with your Bighorn’ crew leader. Please also notify Bighorn’ head office of the damage once your move has been completed.
Will you move our liquids and/or alcohol?
Liquids can freeze and/or explode due to temperature and should be moved by yourself. Bighorn Moving does not accept any liability for liquids damaged in any way or for any damage caused by your liquids to other items.
